Managing Users

Overview of User Management

Simply put, a user is any person who accesses a MarketDirect StoreFront site, either on the Buyer side (for instance, a buyer who visits a MarketDirect StoreFront-powered storefront and orders a product) or on the Administration side (for instance, an administrator or operator who manages a site and processes orders). Administrators can import or create user profiles and assign access rights (i.e., what pages the user can access), associate users with Print Shops and companies, add users to various user groups (whose members share the same access rights), enforce password policies, designate customer service representative (CSR) users who can log on as a buyer to assist buyers in placing orders, etc.

User profiles contain information about the user and the user’s status. Most of your users will be customers who self-register when they login to the site. Users who self-register are by default placed in the Registered Users group. When a user registers as a member of a company, s/he will be given the user group rights, cost center, product access, etc., for that specific company.

When setting up your site, create user profiles for personnel in your organization who process orders and produce jobs for the various Print Shops in your site. You will assign users to a specific Print Shop, group, and company (optional) so that when they log into the system, they user will view information only for that Print Shop/group/company. For example, if an operator is assigned to a Print Shop named Davis West, the operator will see only the Order View and Operator View for the Davis West Print Shop and any other pages to which s/he is assigned access. Likewise, a buyer user assigned to a Print Shop will be able to view tickets only for the assigned Print Shop and submit work through the Print Shop to which he is assigned.

The following sections cover how to add new users to the system and change the profile (email, password, company, Print Shop, and group) for existing users.

What would you like to do?

Add a user

Delete a user

Change a user's password

Change a user's profile

Change a user’s company, Print Shop, and status

Add or change a user’s spending account status

View a user’s page access rights

See Also

        Overview of User and Access Management

        Overview of Group Management

        To create a new group

        To manage a group's page access

        To control page access from the Page Access page

        To manage a group's access to companies and Print Shops

        To rename a group

        To delete a group

        To add users to a group

        To remove users from a group

        User Management Page