Customer Order History

Overview of Customer Order History

The Customer Order History page provides Print Shop personnel with quick access to customer orders. Orders can be located by order number or by various customer information (and the search capabilities enable use of partial matches and wild cards).

Enter search terms in the entry boxes. You can use partial terms such as “Wil” for the last name “Wilson” or “Williams” or “1” to search for all order numbers that include the number 1.  

Viewing a Customer’s Order History

1         Go to Administration > Customer Order History.

2         Type the order number (if you have it), enter any information you have that will help you locate the customer in the system.

        Phone Number

        First Name

        Last Name (Required)

        Company (Required)

        Address

        City

        State

        Zip

        email (Required)

3         Click Search.

4         View the order history.

        Click View Detail to open the Order Confirmation page for the order.

        Click Print this page to print the Order Confirmation.

5         Click Close Window to return to the Customer Order History page.  

See Also

        Reports

        Dynamic Query Tool

        Creating a New Query with the Dynamic Query tool

        Diagnostics

        Google Analytics Tracking

        Event Log

        Transaction Log

        Logs and Reporting - Contents