Configure Order View

For an overview of the Order View, see the topic Order View.

Configure the Order View

1         On the Order View, click Configure to open the Configure View page.

The status Credit Card Capture Failed is for MIS orders only. The order status will be changed to this status when the delayed capture for an MIS order fails. An order in this status will be in an unlocked state so administrators can try the capture again from the Order View. If the capture cannot be completed successfully (e.g., if the capture amount is greater than the authorization amount), administrators can choose the Bypass Delayed Capture option to mark the order complete in MarketDirect StoreFront and complete the capture outside of MarketDirect StoreFront.

2         In the Type of orders to include in view section, check boxes for the types of orders (by status) to display on the Order View.

3         In the Display section, configure the following options:

        Update Interval to indicate how frequently to refresh the view of jobs.

To disable automatic updates, make sure that the Update Interval box is not checked. If the update interval is enabled, the status bar on the Order View page will provide the message:  “x seconds left until page refresh!”

        Items to display per page

        On Time Color: Color code to indicate that a job is on time.

        Warning Color: Color code to indicate that a job is about to become late.

        Late Color: Color code to indicate that a job is late.  

4         Click Update.

See Also

        Order View

        Manage Status

        Operator View

        Quick Reference - Processing Jobs from Operator View

        Shipment Tracking